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SBI - Giving and Receiving Feedback

Learn why feedback is so important, how to provide it and the tools to help structure it.

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Feedback from those around us plays a vitally important role in helping us become better partners, parents, do our jobs better, be better leaders and build more engaged and effective teams.


Feedback helps us see what we are doing well and should continue to do, but it also makes us aware of our opportunity for growth…things we could start doing, modify or perhaps stop doing, that would make us more effective in the things we choose to do.

Through this module you will learn to unlock your own potential and the potential of those around you through the power of feedback. Learning to give, receive and seek feedback, takes practice and a consistent approach. There are also some very useful tools and techniques which can help us make it a natural part of everyday.

This course will help you understand feedback, what it is, how to seek it, give it and receive it. You will learn about the gap between our intent and our impact – something we call the Awareness Gap, and how we can begin to close it with feedback. We will also cover the important difference between praise, criticism and feedback.

By the end of the course it should be clear that feedback from those around us is a powerful tool; not always easy to give and receive (at first), but an incredible resource to help us grow and build truly effective teams.


The training includes a set of reference notes for mobile, which provide instant access to the key points and tools from the program. There is also a practise template to help structure feedback sessions between employees.



Your Instructor


John Colbert
John Colbert

My life's passion is helping people and companies be the best they can be. I am a Director and Partner of Corporate Edge. We align culture with strategy, turn managers into inspirational leaders and create behavioural change. In simple terms my expertise is Leadership Development, Strategic Facilitation and Executive Coaching. I am grateful to have worked with so many great clients, from new leaders right up to CEO's. My main focus is now with Executive and Senior Leadership Teams where I am challenging them to move beyond High Performance Cultures to a new type of leadership for the social age.



Course Curriculum


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Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

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